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3A MERCURY ROW, OTLEY, LS21 3HE

WINNER OF OTLEY BUSINESS AWARDS 'BEST RETAIL' 2018

Cookies & Security

WHAT ARE COOKIES?

Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next. (courtesy of www.whatarecookies.com).

If you do not wish to enable cookies, you will still be able to browse our website, however, if you would like to order products or manage your account, you will need to have cookies enabled.

OUR COOKIES POLICY

We do not store personally sensitive data such as credit or debit card numbers or postal address or telephone information in the cookies that we create.

To make full use of the shopping features of our website, it is important that your computer, smart phone or tablet is set to accept cookies. Most websites use cookies, however if you would prefer to block, restrict or delete cookies from our website, you can use your browser to do this.

COOKIES USED ON Love4bags.co.uk
1). Shopping cart contents
2). Referring search engine & search term
3). Google analytics

SECURITY

We do not ask for or store any credit/debit card details as all our website financial transactions are handled through our payment services provider, Paypal. You can view the Paypal privacy and security policy at www.paypal.com.

Love4bags takes data protection seriously and we have taken the appropriate measures to ensure that your personal information is not unlawfully processed. We use best practice standards and protocols to safeguard the confidentiality of your personal information, including ‘firewalls’ and secure socket layers.

 

Privacy Statement

We are committed to protecting your privacy.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and GDPR 2018). The Love4bags website does not automatically capture or store personal information, other than logging the items entered into the shopping cart used on the site, the type of web browser used by the visitor, the referring web site and keywords where available.
This is recognised by the Web server and is only used for system administration and to provide statistics which Love4bags uses to evaluate use of the site.

Because you are either entering into a contract or considering entering into a contract with Love4Bags you will be asked for personal information when you want to place an order or make an enquiry via our website. We collect information about you for 2 reasons:
• Firstly, to enable full contractual completion of your order or enquiry and
• Second, to provide you with the very best possible Customer Service.

You have the right to ask us to stop contacting you with direct marketing. Should you wish to stop receiving marketing updates please:-
• Email, Call or Write to the address below
• Provide proof of your identity and address (copy of driving licence or passport and current utility bill) and
• Please let us know what method of contact you are not happy with if you are unhappy with certain ways of been contacted.

We will use our best endeavours to protect all personal information. It will be held securely in accordance with our internal security policy and the law. By using the internet you acknowledge that the internet itself is not entirely secure and for this very reason we cannot offer any guarantees of security of any data transferred by you via the internet. To comply with prevailing and current UK Taxation legislation your personal details will be retained for a period not less than 6 years. You have the right to request that your personal information be removed from our records. We will endeavour to action your request and if we are unable to do so, due to legislative restrictions, you will be informed of what restriction prevent said action of data removal.

We will NOT pass-on, share or sell the personal information to any third parties. We may share your personal information with law enforcement bodies in connection with any of their investigations to help curtail and prevent unlawful activities.

Other links within this site to other websites are not covered by this policy.

The information we hold will be:
• your name
• your address
• your phone number
• your email address

The information we hold will be accurate and up to date. You may request details of personal information which we hold about you under the Data Protection Act 1998 and GDPR. If you would like a copy of the information held on you, or have any questions, please Email, Call or Write to Love4bags Boutique at 3A Mercury Row, Otley, LS21 3HE and please state how you wish to receive such information.

If you find any inaccuracies please contact (see below) immediately and we will correct it promptly. It is our duty to inform you that it is within your lawful rights to complain to the ICO if you feel we have mis-handled your personal information.

CONTACT INFORMATION
Email: info@love4bags.co.uk
Telephone: 01943 468672.
Address – Love4Bags Boutique, 3A Mercury Row, Otley, LS21 3HE

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