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3A MERCURY ROW, OTLEY, LS21 3HE

WINNER OF OTLEY BUSINESS AWARDS 'BEST RETAIL' 2018

Terms + Conditions

ORDERING
Whilst all efforts are made to ensure accuracy of description, specifications and pricing there may be occasions where errors arise. Should such a situation occur Love4bags will not accept your order. In the event of a mistake you will be contacted with a full explanation and a corrected offer. The information displayed on the website is considered as an “invitation to treat” and not as a confirmed offer for sale. The contract is confirmed upon supply of goods.

CANCELLATION RIGHTS
We are unable to amend your order once submitted, however, it may be possible to cancel your order prior to dispatch. In these circumstances please contact on info@love4bags.co.uk to make arrangements to cancel your order.

DELIVERY DETAILS
All orders placed with Love4bags, will be despatched via either Royal Mail 1st class Recorded Packet Delivery (i.e. signed for) or Royal Mail Special Delivery depending on item, weight & size ( See Shipping for detail).
We aim to deliver the next working day following the day of despatch for orders placed by 1pm GMT. Reasonable allowance (re: delivery) should be made for orders made over the weekend and during National Holidays or strike action. Note “Available to Order” items require an additional 7 working days to process over and above normal in stock lines delivery times. We do not accept any responsibility for any losses or inconvenience caused by a delay in delivery which is beyond our immediate control.
If an Item is going abroad delivery can take 14-21 days.

SHIPPING RATES
Within the UK & Northern Ireland Free Shipping.
For outside UK & Northern Ireland (Overseas Delivery) deliveries we use Royal Mail Special Delivery and shipping is dependent on item, size and weight. Costs will be agreed before shipping.

For UK delivery of individual items valued at less than £30 we use Royal Mail Recorded (1st Class) Packet post for each item ordered;
For UK delivery of individual items £35 and greater we use Royal Mail Special Delivery;
For OVERSEAS DELIVERY we use Royal Mail Special Delivery which automatically provides us with a receipt to prove that the item has been posted and requires a signature by you on arrival. Costs vary on weight and size. Costs are to be agreed and paid before shipping.

We aim for next working day delivery. Requiring a signature on delivery so we can be sure that your item has arrived safely.

When weather systems are bad we ask you to bear with us as your item will have been sent via Royal Mail but they could have a back log of parcels to deliver to hard to get to areas.

RETURNS
We do not accept goods returned to Love4bags, however and only in the following circumstances.
We try very hard to ensure that you receive your order in pristine condition. If you do not receive your products as ordered or in the unlikely event that your goods arrive damaged please contact Love4bags (see below) immediately. A replacement will be despatched within 72 hours (proof is required of receipt of goods), and we will bear all costs for the return of the products.
We’re committed to selling high-quality products we hope you’ll enjoy using but we also know that, for one reason or another, there may be a time when you need to exchange something you have purchased. If a product develops a fault within 14days of delivery please contact us at info@love4bags.co.uk to discuss either exchange or refund. Note goods found to be tampered with by the customer will not be exchanged but returned as is at the customers expense.
All returns should be made within 28 days after the date of delivery and be sent back to us by Recorded Delivery, or a Certified Delivery method requiring our signature upon receipt of goods.

Where necessary please contact on info@love4bags.co.uk to arrange this. Love4bags does not accept any responsibility for the goods whilst in transit.

This does not affect your consumer statutory rights.

REFUNDS
When appropriate we will refund the value of the goods on receipt of them. You are advised to return goods using registered/recorded mail methods so that there is evidence of postage if the goods do not turn up.

PRICES
Please note that all prices are quoted in GBP (£’s) only.

PRODUCT DESCRIPTIONS
Love4bags use its best endeavours to be as accurate as possible however we do not warrant that product descriptions or other content is accurate, complete, reliable or free from error(s).
It is possible that on occasion there may be information on Love4bags website that contains typographical errors, inaccuracies and omissions that may relate to product descriptions, pricing and availability.
We reserve the right to correct any errors inaccuracies or omissions and to change or update information at any time without prior notice. (Including after you have submitted your order) We apologies for any inconvenience this may cause you.

PAYMENT
Love4bags will take payment via on-line sales using Paypal.
We reserve the right to refuse any order.
You may also contact us and place an order via e-mail or telephone and make payment by Paypal or Postal Order made payable to: Love4bags.

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